Elena Moiseenko is a veteran executive who has spent many years in the health care industry and other fields. She has been a leading contributor to the overall success and profitability of major companies, and is a graduate of the New Jersey Institute of Technology.
“My roles in the past ranged from Senior Vice President of Customer Solutions and Vice President of Third Party Liability, Associate Manager to Manager of Conversion and Industrial Engineering,” she says. “Through detailed business modeling, planning, and policy/procedure development, I was successful in establishing and maintaining superior performance standards that took some of my past employers to world-class ranking in customer offerings.”
She has an interest in process improvement, which involves identifying an organization’s business processes, and analyzing them to see how they can be optimized. It is an ongoing process, and when it’s done right the results can be seen and measured in improved product quality, customer satisfaction and loyalty, better productivity, and increased profits.
There are typically four steps in process improvement. The first is to identify the need for change, which can be made by conducting a process audit. After identifying a process that needs improvement is analyzing the current process to see what about it isn’t working and how it can be fixed. The next step is to get an organization’s senior management to commit to supporting improvements. The final step is to develop and implement an improvement strategy.
Elena Moiseenko is known for driving continuous improvements and change initiatives within the organizations she serves.
“My roles in the past ranged from Senior Vice President of Customer Solutions and Vice President of Third Party Liability, Associate Manager to Manager of Conversion and Industrial Engineering,” she says. “Through detailed business modeling, planning, and policy/procedure development, I was successful in establishing and maintaining superior performance standards that took some of my past employers to world-class ranking in customer offerings.”
She has an interest in process improvement, which involves identifying an organization’s business processes, and analyzing them to see how they can be optimized. It is an ongoing process, and when it’s done right the results can be seen and measured in improved product quality, customer satisfaction and loyalty, better productivity, and increased profits.
There are typically four steps in process improvement. The first is to identify the need for change, which can be made by conducting a process audit. After identifying a process that needs improvement is analyzing the current process to see what about it isn’t working and how it can be fixed. The next step is to get an organization’s senior management to commit to supporting improvements. The final step is to develop and implement an improvement strategy.
Elena Moiseenko is known for driving continuous improvements and change initiatives within the organizations she serves.
